Your Privacy
Deresina Headwear is totally committed to protecting the privacy of our site visitors and customers. Deresina Headwear team respects the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. We do not store your credit card details anywhere on our website online or offline.
Your Consent
We will not sell your name, address, e-mail address, credit card information or personal information to any third party.
Communication & Marketing
If you have made a purchase from us we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. All our customers have the option to opt-out of receiving marketing communications from us. If you do not wish to continue to receive marketing from us you should opt-out by visiting our feedback page and letting us know.
Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
In order to contract with Deresina Headwear, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Deresina Headwear retains the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
(a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Because we realise that sometimes orders are sent as a gift, we do include any documents that would reflect the price only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
(b) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
(c) Payment
Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted. Orders placed over the phone will be completed via our website and details will not be shared anywhere.
(d) Discount Codes
(i) Account discount codes - Discount codes may from time to time be offered; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered. Promotional discounts based on order quantity will be adjusted if items are partially returned, and the remaining items no longer meet the promotion’s eligibility criteria.
(ii) Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.
The conditions of use relating to any discount code will be specified at the time of issue.
(e) Delivery
We aim to send out your product within 24 hours of receiving your order. Please notify us of any claim or issues with non-delivery via email . We use Royal Mail, Second Class. Of course Deresina Headwear cannot be held responsible for any issues with the postal service, including industrial action. Royal Mail aims to fulfil delivery times of 1-5 days for the UK, 2-5 days for Mainland Europe and 3-14 days elsewhere in the world. Should you require guaranteed next day delivery or express services, please contact us for details and the prevailing Royal Mail rate will be charged. This includes possible strike action and lost items. No claims for lost items can be made prior to 15 days from the date of sending.
(f) Returns
In the event you are not entirely satisfied with your purchase, you can choose to exchange for either an alternative item or receive a refund less the cost of shipping and gift boxes. Goods need to be returned within 30 days from receipt and should include a completed returns note. A returns note will be emailed to you on request.
Please ensure that returned goods are in perfect condition as we cannot accept products back which have been used. They need to be returned in their original polythene bag. Items contaminated with perfume, makeup or cigarette smoke will not be accepted for refund, credit or exchange.
We will not be held responsible for items lost in the post when being returned. We advise that you request proof of postage at your post office as claims can not be processed without this. Buyers are responsible for any returns postage cost. Discounts based on order quantity will be adjusted if items are partially returned, and the remaining items no longer meet the promotion’s eligibility criteria.
Should you select a more expensive item for the exchange, please include a cheque for the difference.
Contact email address is info at deresinaheadwear.com
Once a refund has been processed you will receive an email to notify you. Depending on your chosen for of payment funds should reach you within 5 to 15 working days.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Legal disclaimer for hyper-links (cross references) to a third-party website . Despite careful content verification, we are not responsible for the content of third-party sites. The owners of linked sites are exclusively responsible for their content.
Feedback
We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a member of the
Deresina Headwear team, who will be delighted to answer any questions you may have, you can either contact us via email: info at deresinaheadwear.com
Deresina Headwear is not a medical organisation and we do not offer medical advice. We offer service for those experience hair loss, therefore we might need to use terms related to hair loss due to chemo treatment. You should always consult your doctor for medical concern and queries.
Thank you for shopping with us
Deresina Headwear
Yes, absolutely. Deresina Headwear was established in London in 2014 and has been proudly supporting men and women across the UK, Europe, and globally for over a decade.
We are a fully registered company in the United Kingdom and are also VAT registered here and in six other EU countries, reflecting our commitment to professional and transparent business standards. As we sell internationally, our business is regulated and adheres to stringent checks. This includes compliance with important regulations such as Anti-Money Laundering (AML) and Extended Producer Responsibility (EPR) for packaging in various countries.
These measures ensure our operations are fully compliant and secure. The trust our customers place in us is our highest priority, and you can shop with complete confidence.
As a company that sells internationally, Deresina Headwear adheres to a number of important checks and certifications to ensure our products are safe and our business practices are transparent and responsible.
Product & Material Certification
- Oeko-Tex Certified Fabrics: Our core materials, including the soft cotton and bamboo used in our caps and bandanas, come with Oeko-Tex certification. This is a globally recognised standard that guarantees the fabric has been tested for harmful substances and is safe for direct contact with sensitive skin.
EU Responsible Agency: GEE EXPANDLY LTD T/A GEE Compliance Rijnlanderweg 766 Unit H 2132 NM Hoofddorp Netherlands
You can purchase our full collection directly from our official website,deresinaheadwear.com.You can also find a selection of our products on other platforms like Amazon and Etsy
At Deresina Headwear, ensuring our packaging is responsible and meets international recycling standards is a key part of our commitment to sustainability. We follow specific regulations and best practices to minimise our environmental impact.
1. Compliance with Extended Producer Responsibility (EPR)
The primary way we meet international standards is by complying with Extended Producer Responsibility (EPR) regulations.
- What this means: EPR is a policy framework that holds businesses like ours accountable for the entire lifecycle of their packaging. This means we are responsible for ensuring our packaging is designed for recyclability and is managed properly after use.
How we comply: In Germany and France, and other countries where we operate, we fulfill our EPR obligations by:
- Data Reporting: We collect and report detailed data on the type and quantity of packaging we place on the market.
- Paying Fees: We pay annual fees to the relevant environmental regulators. These fees contribute to the funding of national recycling and waste management infrastructure
Deresina Headwear offers a wide and thoughtful range of collections designed to provide comfort, style, and confidence for individuals experiencing hair loss, as well as for those seeking fashionable accessories. The collections are categorised by style, fabric, specific use, and audience to help customers find the perfect piece for any need.
Collections by Style
Deresina provides various styles to suit different preferences, from simple everyday items to elegant statement pieces.
- Caps & Beanies: This core collection includes a wide variety of caps and bandanas, often made from soft bamboo and cotton. It features items like the popular unisex sleep cap, designed for exceptional comfort around the house, in bed, or for casual outings.
- Turbans: The turban collection offers elegant, ready-to-wear options that provide full coverage without the need for tying. These range from simple, comfortable jersey turbans to more elaborate designs with braided or beaded details for special occasions.
- Head Wraps & Scarves: For those who prefer versatile styling, Deresina offers pre-tied bandanas, square headscarves, and versatile headwear with long tails. These pieces, often made from soft jersey fabric, can be wrapped or tied in multiple ways to create different looks and provide a flattering, full silhouette thanks to features like padded fronts.
- Headbands: The collection includes extra-wide bamboo headbands that are ideal for those with partial hair loss or for anyone looking for a lightweight, stylish hair accessory.
Collections by Fabric
The choice of fabric is central to Deresina's focus on comfort for sensitive skin.
- Bamboo Headwear: A signature collection, these pieces are crafted from soft, breathable, and hypoallergenic bamboo fabric. This range is highly recommended for its exceptional comfort and is ideal for sensitive scalps.
- Jersey Collection: This collection features headwear made from high-quality jersey fabric, known for being stretchy, soft, and wrinkle-resistant, ensuring all-day comfort.
- Cotton Collection: This includes items like the cotton towel cap and sleep caps made from bamboo-cotton blends, offering natural softness and breathability.
Collections for Specific Needs & Occasions
Deresina curates collections to meet specific functional needs and for various life events.
- Occasion Headwear: This collection features elegant and glamorous headwear perfect for weddings, parties, and formal events. It includes styles like the "Brocade Headwear with Satin Rose" and other embellished pieces designed to make a statement.
- Sleep Caps: A dedicated collection of soft, breathable caps designed specifically for night-time comfort, helping to keep the head warm and comfortable during sleep.
- Under Hats or Wigs: This collection offers lightweight, comfortable caps that can be worn as a liner under other hats or as a comfortable alternative when taking a break from a wig.
- Seasonal Collections: Deresina offers collections tailored for different weather, including Summer Hats and Winter Hats
Since our founding in London in 2014, Deresina Headwear has been a pioneer in creating thoughtful, purpose-driven solutions for hair loss. When we started, we recognised a real need for headwear that was not only stylish but also specifically designed to address the practical and emotional challenges of hair loss from conditions like alopecia and cancer treatment.
At a time when the market had limited options, we were among the very first to design and introduce several innovative products:
- The Deresina Sleep Cap: We created one of the first dedicated sleep caps designed for night-time comfort, recognising that keeping the head warm can significantly improve sleep quality for those with hair loss.
- Extra Large Bandanas & Extra Wide Headbands for Alopecia: For individuals with alopecia or patchy hair loss, we pioneered Extra Large Headbands and bandanas. These were specifically designed to provide generous, secure coverage over specific areas, offering a stylish and reliable solution that was not widely available at the time.
Our focus has always been on innovating with compassion—creating not just headwear, but pieces that solve real problems and help restore confidence. This pioneering spirit continues in everything we design today
Yes, we are delighted to offer wholesale opportunities and partner with businesses that share our commitment to providing high-quality, comfortable headwear. We often work with boutiques, online retailers, hospitals, wig specialists, and hair replacement centres.
Due to high demand and our focus on specialised items, we manage wholesale orders on a case-by-case basis to ensure we can meet your needs effectively.
How to Make a Wholesale Enquiry
To enquire about a wholesale order, please follow these simple steps:
- Compile Your Product List: Please browse our collection and make a detailed list of the items you are interested in, including the style names and desired quantities.
- Send Us an Email: Send your product list via email to our customer service team.
- Stock Check and Confirmation: Once we receive your enquiry, our team will check our current stock levels.
- If items are in stock: We can arrange for immediate supply.
- If items are not in stock: We will consult with our suppliers on availability and production times and will get back to you with a timeline.
We look forward to hearing from you and exploring a potential partnership.